Returns & Exchanges

At Fontoplumo, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unused items within 14 days of receipt.

Return Process

• 1.
  Notify Us

  Contact our customer service team via email to request a Return Merchandise Authorization (RMA) number and specify if you prefer an exchange or a refund.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided return label or ship the package through your preferred carrier to our warehouse address, keeping the tracking number for your records.

• 4.
  Processing and Refund

  Once we receive and inspect your return, we will process your refund or ship your replacement item within 5 to 7 business days.